SPORTident – Service & Support

SPORTident equipment is renowned for its longevity and has been designed with sustainability in mind. If you maintain your SPORTident equipment carefully, then it will serve you reliably for a very long time. To help you with that, we offer service and repair of all SPORTident equipment, right here in Australia!

SportIdent

We know how annoying it can be though when something doesn’t perform as expected, so will endeavour to get your device back to you as soon as possible.

We offer:

  • Battery replacement (normal and rechargeable)
  • Firmware updates for many SPORTident devices
  • Repair of SI-Cards
  • Repair of SI-Stations and all other devices
  • General support of SPORTident devices. Please contact us if you have any questions.
  • Quantity discounts for more than 5 of the same devices in one repair request

We will:

  • Receive your devices and log them into our repair database
  • Check them for problems and provide you a quote
  • Change the batteries and perform any necessary repairs
  • Reseal the devices (if necessary)
  • Test the functionality
  • Return them to you

Note: Almost all servicing and repairs are completed in our Australian based workshop however complex repairs may need to be returned to the manufacturer for service. You will be advised if this is the case as this may incur additional costs and a longer repair time. 

SPORTident Repair Request
To request a battery replacement or repair of your SPORTident hardware, please submit this form. We will endeavour to respond to your request within 48 hours along which will include an estimated cost and shipping information.
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Name
Service Request
Hardware Type
Please include quantities (if more than 1) and any additional information to allow us to process your request
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